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Frequently Asked Questions
Wipe off excess product from the wand before applying. Start at the root of your lashes and wiggle the wand upward in a zigzag motion. Apply in thin coats, letting each coat dry slightly before adding the next. Comb through with a clean spoolie to separate lashes.
Two coats are typically enough for defined, voluminous lashes. For a more dramatic look, apply a third coat only after the previous one has dried. Over-applying without drying time between coats is the main cause of clumping.
Yes, this mascara is ophthalmologist and allergy-tested, making it suitable for contact lens wearers and sensitive eyes. Insert contact lenses before applying mascara and remove them before taking it off to reduce irritation risk.
Soak a cotton pad in oil-free eye makeup remover or micellar water. Press gently over closed eyes for 10 seconds, then swipe downward. Avoid rubbing or pulling — lashes are delicate and aggressive removal is the most common cause of lash loss.
Replace mascara every 3 months, or sooner if it smells unusual, dries out, or causes eye irritation. Never add water or saliva to thin out dried mascara as this introduces bacteria that can cause eye infections.