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Frequently Asked Questions
Please refer to the ingredients list and description above for the full formula breakdown. If you have specific ingredient concerns, allergies, or skin conditions, we recommend reviewing the full ingredient list carefully before purchasing or contacting us for guidance.
Most products in our skincare range are dermatologist-tested and formulated to be gentle. If you have reactive or allergy-prone skin, we recommend doing a patch test on a small area of your jawline and waiting 24 hours before full use to check for any reaction.
Follow the usage instructions on the packaging for the best results. Consistency is key — most skincare products show noticeable improvements with regular daily use over several weeks rather than immediate overnight results. Store in a cool, dry place away from direct sunlight.
Orders are dispatched within 24 hours. Standard delivery takes 5–10 business days. A tracking number is sent via email once your order ships so you can follow your package in real time.
We offer a 30-day hassle-free return policy. If you are not fully satisfied with your purchase, contact our support team and we will make it right — no questions asked.
Yes. The TYMO CurlPro Plus features an upgraded long barrel design specifically built for long hair, making it easier to curl from root to tip in fewer passes compared to standard barrel sizes.
This curler features an anti-scald and tangle-free design, which means the barrel is engineered to prevent hair from getting caught and the outer casing protects skin from direct heat contact.
It uses ceramic coating and ionic technology. The ceramic barrel distributes heat evenly to reduce hot spots, while 600 million negative ions help smooth the hair cuticle and reduce frizz during styling.
Yes. This curler features dual voltage (suitable for international use), making it compatible with different electrical systems around the world when used with the appropriate plug adapter.
This curler has a 1-inch barrel, a versatile size that creates medium-sized waves and curls suitable for most hair lengths and styles.